Privacy Policy

Privacy Policy

Introduction

Welcome to https://furniture-removal-wolverhampton.vibereports.co.uk (hereafter referred to as “Furniture Removal Wolverhampton,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your user name, email address, and password required for account creation and access.
  2. Payment Information: Details related to payment methods used for purchases or services rendered.
  3. Financial Information: Data about your financial status or transaction history may be collected for billing and financial record-keeping.
  4. Purchase Information: Records of products purchased, including quantities and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you use our applications.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your comments, reviews, or responses to customer satisfaction surveys.
  8. Social Media Information: Data obtained from social media platforms when you connect or interact with us on these platforms.
  9. Product Information: Details about products you show interest in or purchase, such as preferences and customization choices.

We gather this data through various methods: user input forms, account settings, browsing activities, cookies, and third-party data providers.

Cookies

We employ cookies to enhance your experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login and navigation.
  • Preference Cookies: Tailored settings and preferences are stored to remember your choices.
  • Analytics Cookies: Used to gather statistical data about user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

Furniture Removal Wolverhampton prioritizes the protection of your data through robust security measures:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights (Data Subject Rights)

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding privacy and data protection:

We value your trust in our commitment to protecting your personal information.